FAQs

Quick answers to common questions about orders, account management, wholesaler purchasing, compliance requirements, and more.

• How do I update my notification preferences?
• What NDCs are Scrubbed from my GCR?
• How do I reset my password to log in?
• How do I view/track an order?
• About Us
• Why is my order still pending?
• DSCSA FAQ & Vendor GLNs
• How do I join a Google Meet meeting?
• Can I purchase controlled substances on Pharmacy Marketplace?
• Return FAQ
• Can you help with my audit request?
• REMS and iPledge Requirements
• Wholesaler Shipping Minimums and Cutoff Times
• Best practices for reaching shipping minimums
• How to update PharmacyMarketplace.com cookie preferences