FAQs

Explore frequently asked questions.

• How do I apply to purchase with a new wholesaler?
• How do I add/remove a user to/from my account?
• How do I update my notification preferences?
• How do I find my GLN?
• What NDCs are Scrubbed from my GCR?
• How do I reset my password to log in?
• How do I apply to purchase from a specific wholesaler?
• How do I view/track an order?
• About Us
• How can I find my account numbers?
• Why is my order still pending?
• DSCSA FAQ & Vendor GLNs
• How do I join a Google Meet meeting?
• Can I purchase controlled substances on Pharmacy Marketplace?
• How do I submit a return?
• Can you help with my audit request?
• REMS and iPledge Requirements